The Consumer Choice Award is the premier prize for businesses doing work in the home construction business. It represents a thorough analysis of what other consumers have said about the business and its employees. When a homeowner is researching potential companies to work on projects in their home, they often turn to friends and neighbours to talk about their experiences. When they want to widen that search, they look for independent confirmation through market research companies.

Established in 1987, the Consumer Choice Award uses a well-developed methodology that collects information from a broad source of market research companies such as Gallop, Survey Sampling International, and Dunn and Bradstreet. Along with those surveys, industry directories and records, databases and nominations, they select companies that have outstanding records to be awarded their seal of approval.

It is an award — not something that can be bought — it can only be earned through a consistent high level of consumer satisfaction with service provided. Any company that receives poor customer service and satisfaction rating are eliminated from the selection process. As a homeowner you can be confident that any company with this kind of award is worthy of your consideration.

The City Wide Group has won this prestigious award for 22 consecutive years in the Top Service Provides division. As a company that offers a wide range of important services designed to protect and enhance your property, City Wide Group is proud of in its proven record in the industry. A family owned business, City Wide Group accepts the responsibility of treating your home like their own. All of their employees are bonded and they hold liability insurance and they are licensed. Your written contract will include all the details of their commitment to get the job done right the first time. More importantly, when they have completed the project, you will receive a lifetime transferable warranty for you and future owners of your home. Now that’s confidence!

While waterproofing basements is its primary business, City Wide Group also repairs masonry, drainage systems, plumbing, and other home repairs and construction. They can identify any problems with a home foundation’s primary task of providing stability and integrity to your property. Water can damage the walls, floors, finishings and personal items you may have stored in the basement of your home. Making sure that doesn’t happen has been the goal of City Wide Group for more than 55 years. They have the experience to undertake all aspects of either interior or exterior waterproofing projects to keep your basement dry and solid. If you are looking to expand the living space in your basement you might want to consider underpinning which will give you the needed height to use your basement comfortably.

City Wide Group owner, Harry Cavan, was joined by Casey O’Rourke (left), Senior Waterproofing Consultant for Niagara, Hamilton and GTA west and Tony Novara (right), Senior Waterproofing Estimator, Durham GTA East at the recent Award Ceremony. They take pride in attaining such consistent results in the Waterproofing and Foundation Repair Category.

For further comments from satisfied customers, you can check out where they receive a 9.7/10 average rating as well