Waterproofing and Basement Lowering Recommendations and Reviews
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Archived Customer Recommendations / Testimonials
Foundation waterproofing/repair Maurice from Oakville
After moving into an older home, we had noticed water stains and a build-up of efflorescence on our foundation cinder blocks found in the basement crawlspace (at the back of the house). Ignoring the issue, we went ahead and had some landscaping done... Not our brightest move, given that during the heavy rains we had this summer/fall, we noticed that the water staining on the cinder blocks was getting darker (compounding this issue was that we also noticed that on one side of the house the ground was actually above the sill plate i.e. our house has siding and the siding was below grade). As per usual, I came here to see if I could find help. Had 3 quotes; all the quotes provided came from companies that were within the top 15 listed here.
City Wide was the ONLY company that showed genuine empathy and an interest to help me solve the problem quickly and efficiently. Casey was the gent who walked me through what would happen, how it would happen and how long. He took the time to explain, diagram and calculate total costs (vs. the other two companies who pretty much showed me their sales mags along with quoting me costs per linear foot). He walked around the house, looked inside the house, and was generally knowledgeable about what to expect.
What was truly incredible is that the crew that came out (George was the gent in charge there) hand dug everything, and put it all back together in such a fashion that if I hadn't seen the actually digging taking place, I'd have sworn they hadn't done anything at all. True to their word/contract, these guys go that extra mile - good professionals, great people and the work they accomplished appears to be top notch.
Home Renovations Ryan from Toronto
We hired these guys because they are trustworthy. Living in British Columbia, our family needs someone to look after our out of area investments. Anytime we can we recommend City Wide Group.
Waterproofing Chris Gonsalves from Toronto
We had our cold cellar waterproofed a few months ago from the outside. After several rainy days since, the room is dry. Happy with the quality work Tony and his guys did. They took such care with our bushes and even power washed the driveway section afterwards. Very impressed with Tony from City Wide because he would always answer calls promptly when we had questions needing answers.
Waterproofing Susan Kakkavas from Toronto
I was very impressed with the level of professionalism and workmanship this company provided my husband and I. Our entire basement has been nice and dry now for several months now after having some serious water damage this summer. Dean, one of the owners of this family business and his crew impressed us beyond expectations. The job was completed perfectly and we were even given the option to pay the balance over six months with 0% interest. Thank you Dean and crew, in the future The City Wide Group will be the company I refer any friends or family to for any water proofing or restoration. We Couldn't be more impressed with how this company is run. After dealing with many contractors over the years Dean and his family whom I met are truly exceptional people who genuinely care about the quality of the work and the customers they are dealing with.
Waterproofing my basement Charlie from Toronto
I had the opportunity to use city wide and meet with Chris, one of the owners. I had seen him in HGTV so I thought I would call them. I thought maybe they would be expensive, but they were the middle of three closely priced quotes. The job was done with perfection and will call them back if I ever need these services again.
Waterproofing mabel from Markham
Great service. My persistent leak has now gone away. Thanks city wide for doing such a quick and thorough job, i should of done it years ago. The office staff was very accommodating to my needs and allowed me to pay in 4 instalments. Great people who know their business.
Waterproofing an entire house Jorge from Toronto
I am a general contractor and have subcontracted many waterproofing companies before. This was the first time using The City Wide Group. After this project, I am guaranteed to use them for all of my work going forward! The great service started with their estimator Jeff. He was very professional and was very thorough at assessing the water issue. After receiving the quote and accepting, Jeff scheduled the crew very quickly. I have worked with many trades before and I must say, the crew, run by George, that completed this project was by far one of the most professional and amazing crews I've worked with! They were fast and the quality of was was unbelievable. They always kept the site clean and safe. I am very happy with everyone from the company. The best experience I've had with subcontractors.
Waterproofing (with minor concrete repair) Sharon from Toronto
I called City Wide to work on the foundation for my parents' home in Toronto. The house is approx. 100 years old and had leaking and dampness in the basement. Tony and his crew did a very thorough job of digging up around the entire perimeter of the house, applying several layers of waterproofing materials, and filling in holes and gaps in the concrete above the foundation. The workers were punctual and the cost was more than reasonable given the amount of work that was done. The entire job took more than a week, and the driveway was re-asphalted after the ground had time to settle. I HIGHLY RECOMMEND THIS COMPANY IF YOU WANT THE JOB DONE PROPERLY!
Waterproofing Miranda from Toronto
Professionals at their finest: My experience from my first inquiry to final payment was nothing but professional. The office staff is very helpful and kind and the work crew delivered a dirty job with white glove level of service. I am totally amazed with city wide and would recommend them to anyone!
waterproofing Thomas from Toronto
We had a severe foundation problem on our 70 yr old home and been putting off repairing our leak for several years. We called about 3 reputable companies for quotes. Only City Wide Group stood out and was clear when they explained the process on how they would repair and waterproof our foundation. They did a wonderful job and cleaned up after they were done. The work also comes with a lifetime transferrable warranty. We have been dry since job was done last month. I will recommend City wide to my friends and family.
Basement Waterproofing David Strutt from Burlington
I had a leaky basement wall waterproofed a couple of months ago, and it came through last Monday's deluge with not a single drop getting through.Thanks for a good job guys!
Waterproofing Tom from Toronto
City Wide has done a tremendous job in waterproofing our basement. Chris and his team of professionals did an amazing job waterproofing our basement. The team did both the exterior and interior waterproofing of our basement and the result has been absolutely amazing. Before we would get water seeping into our basement after heavy rain, after the waterproofing we have withstood even the most heavy downpours in Toronto without any water in our basement. City Wide is a great choice for any waterproofing project. Thank you Chris & team for a great job!
Waterproofing Jenn & Bill Meeker from Toronto
Just wanted to pass along that once again, we had great service from your team. Starting with Chris Cavan, he listened, understood that we were under a very tight deadline, and brought in a crew in very short order, that were excellent. They were respectful, pleasant and extremely efficient. They limited the dust as much as possible and left the house free of all debris. And the best thing - when we had the torrential downpour 10 days later - we were totally dry. Your company was recommended to us back in 2010 for a different job. We were very satisfied with the results then as well. We will not hesitate to recommend your company in the future.
Wet Basement Repair Wayne & Gloria Burns from Markham
The City Wide Group is a great company you can definitely rely on for this type of work. They came to our property and gave us a reasonable estimate for the work. Everything was done within the agreed upon time and they left the place very clean upon completion. Very professional. The only negative comment is that they still have to return to repair the interlocking stone that sunk after the job was completed. We recommend not to pay for the job completely until all final work has been completed. On the whole the job was professionally done.
Waterproofing John Harauz from Toronto
City Wide Group did a great job installing the waterproofing. They were very punctual and delivered quality work. My neighbour recommended City Wide to me and as a result I am a very happy customer too.
Foundation Waterproofing Catharine McFadden from Toronto
City Wide Group did a spectacular job waterproofing and sealing a crack by our basement window. The were very prompt and efficient. The job was completed in 4 1/2 hours and Jacob and his team left my backyard immaculate. I would definitely recommend them!
Basement Waterproofing Dan Pearson from Toronto
Great company, I am very pleased with the workmanship. They arrived when they said they would. And completed the job in a neat a clean manner. Very Pleased with the work.
Waterproofing Caroline from Toronto
We called City Wide to waterproof our wet basement. Chris came out and assessed our situation promptly. Our job involved a number of items such as an AC unit, stairs, concrete, window well and gas line to contend with. Upon completion, everything was restored just as when they started. We are a very satisfied customer.
Foundation Waterproofing Kris Landon from Toronto
Found them on-line and sent them a request for pricing on their website late at night when we discovered water in our basement after a rain storm. Before the other guys even called me back Chris had come out reviewed, given me a price and a start date. Extremely happy with the price and service, done on time.
Basement waterproofing Michael Dinesen from Pickering
Citywide provided realistic advice and did an excellent job. We were given a couple of different options for the repair, the pros and cons of each, and were able to make an informed decision. The work was done is a way that didn't disrupt our lives, dust barrier was put in place and many drop cloths were used, and we were given advanced notice of high noise levels.
Waterproofing for basement Roz from WALLENSTEIN
We had a flood and didn't know where the problem steamed from. After calling many companies we selected Harry who was referred to us by a friend. His prices were competitive but his style was the most responsive and professional. He was quick to respond and his team found the problem and fixed it in a timely manner. They worked hard on the hottest of summer days and did a great job. They were friendly and helpful and went the extra mile. I am a picky customer and I have to say Harry and his team were a pleasure to deal with, professional, friendly and they know their business. Thanks Harry , I love my dry basement!
Basement Underpinning and Waterproofing Nina Fant Architect
Chris and his team at City Wide Group were amazing. They worked extremely hard and efficiently on the underpinning and waterproofing of my basement. When I had questions or concerns, Chris was able to promptly address them. Underpinning is a big undertaking and I wouldn't trust just anyone!! City Wide has the knowledge and experience to complete the job.
Foundation work Elizabeth boutris from Etobicoke
Our house got hit hard with the big rainstorm this year.We needed a new roof that caused drywall and basement damage.It was hard on us financially to have to fix all of these projects.It was a very stressful time.I met with so many workers,and City Wide Group was the only company that stood out.He made me feel at ease right away and made me feel like he was concerned about my situation and tried to make things as easy as he could for me.They were quick and my backyard looks exactly like the way I had it.I had companies quote me three times as much as City Wide.I am a pretty picky person,so for me to give a company this kind of rating says alot!
Waterproofed side of house (driveway side) Joan Conner from Scarborough
Water started from side of house, called Citywide and \harry came out to check. Found out the water was coming from the dehumidifier. Harry was very helpful even though it had nothing to do with the work he did he came the house twice and phoned 3 times to help. We were happy to have his expertise. Thanks Harry. Matt and Joan Conner
Roofing on House from Westmoreland Ave
Marti from home stars came by and provided us with a very reasonable estimate. He followed through on job completion. His workers tidied up the place. Was very satisfied with the work.
Wet Basement Repair Bill & Muriel from Toronto
We had Steve from City Wide Group come out and estimate our waterproofing. After hearing from a few different companies, we chose to go with City Wide. Overall we are very happy with the job, and feel confident we picked the best guys in the business. We feel a lot better about our foundation now!
Waterproofing Remy McCoy from Old Toronto
After our basement had serious flooding last summer, we reached out to several waterproofing companies for solutions and quotes. City Wide not only came up with the best comprehensive solution, but also the fairest price of 5 companies in Toronto. We were never charged a penny more than the quote and the job was done in less time than anticipated. Furthermore, the crew had to deal with our neighbours on a nearly daily basis, and did so in a very professional (and patient) manner. I highly recommend City Wide. Group.
Waterproofing G from Toronto
We engaged City Wide after speaking with 2 other companies and doing extensive research on approaches to waterproofing. We chose City Wide and with the work now complete - we highly recommend City Wide for their workmanship, promises kept , and competitive pricing. Chris Cavan is a model for excellence in customer service.
back flow valve Janet from Toronto
We worked with Chris Cavan at CityWideGroup to install our back flow valve. Chris organized the work efficiently and quickly, and the workers involved were professional. Chris was welcoming of all questions and responded to questions quickly. We would use Chris again for any additional plumbing job.
waterproofing Abbas from Scarborough
I would highly recommend this company to every one.I am happy with the service, the job was done on time and clean. My special Thanks to Chris and Dean. All the best.
waterproofing from Scarborough Bluffs
City wide is, by far, the most reliable and professional contractor I have dealt with during a multi-year, extensive renovation project. They arrived and finished on time. They returned phone calls promptly. They were both efficient and pleasant.
Waterproofing and Drains Simon from Toronto
We contracted City Wide Group Inc to do our foundation waterproofing to our newly purchased home. We also had them install a new back water valve. The team and company worked together with a neighbouring apartment building, as part of their driveway had to be closed for a duration of the work. City Wide made it hassle free for us, and we are very pleased with the work and team.
Underpinning, interior waterproofing, etc sherry from Toronto
After having to carry out many extensive and expensive renovations on our 130 yr old home, we were cautious about the extensive basement reno we had decided to undertake (underpinning, waterproofing etc). As soon as we met with Chris, we felt we could trust him and though he was not the cheapest quote, he was fair. Over the next months it became very clear we made the right decision. Chris and his company are incredibly professional, respectful (punctual, clean), and will do whatever possible to deal appropriately with any "surprises" which might pop up (and in our old, often "renovated" downtown basement, many did). I unreservedly recommend Chris and will only use Citywide in the future. Thanks Chris!
Foundation Waterproofing Rick from Scarborough
I had Chris come to quote project, he was not the cheapest but I wanted a commitment on the start and finish date. The job was done with very little disturbance to the family. The job was on time and finished as promised. The other companies were quoting less money but they were giving 10 week start dates and no complete date.
Basement Waterproofing Cheryl from Scarborough
After receiving 4 quotes to repair a cracked foundation, I decided to go with City Wide . (family owned and run). On requesting a reference, I spoke with a customer in my neighbourhood who was very satisfied and complimentary to the employees and work done. Prior to my work being started, I needed some unexpected water removal to be done in my backyard. Lynn and Chris immediately took care of me and sent staff with a draining pump in less than an hour. From my first phone call to Lynn (mother / Secretary), the meeting with Chris (son/Manager) for the estimate, and to the completion of the job to the present state, I am very impressed and pleased. All of my concerns and many questions have been answered efficiently by Lynn, Chris, and the working team members, who have been pleasant and courteous at all times. I have trust, respect, and gratitude for this Company who has helped me deal with some stressful situations, and would highly recommend them. I would like to extend my sincere appreciation and thanks to the entire City Wide Inc. team, for a job well done, and to a family owned business that shows it is run with PRIDE! You all deserve it! Sincerely, Cheryl
Waterproofing Basement and Water Service Don Drew from Toronto
I had Chris come out out do an estimate for my foundation waterproofing and a new water service line. I was impressed with the company and their credentials, and elected to hire them. Vlad and his crew did an excellent job, and the work didn't stop from the second they arrived on site! The pricing was competitive, and the value was exceptional!
Foundation and Crack Repair Jeff from Mississauga
The management and work done by the City Wide Group to address the foundation/crack repair on our house was outstanding. They had the best customer service, turnaround time for quoting, and price for the job out of the numerous companies I contacted. I truly felt like it was a company I could trust right from the beginning and was looking out for the best interest of my house and myself. When I needed their help to address an issue, they were there immediately to help. I would highly recommend City Wide Group anytime you need trusted advice or repair on your home.
basement waterproofing Elly P from North York
We hired City Wide right before winter, and have experienced a dry basement thus far. We had a pretty severe leak in our basement before they did the work, and so far so good! Thanks for the very clean, neat and professional job. Keep up the good work and compassion for people in these situations. Your help was greatly appreciated!
foundation waterproofing repair ken martin from Thorold
I would say City Wide Group has to be the best waterproofing company going. I have used a couple other, so called reputable companies in the past to work on another property of mine, and the quality of not only workmanship, but the level of professionalism does not compare. I found City Wide Group through a referral from a co-worker, and they were also satisfied. They provided me a lifetime warranty with the work, and I feel comfortable putting my trust in this company, in the event I were to have any warranty related issues in the future. I strongly recommend city wide group to people looking for a waterproofing company.
Water Proofing a basement Todd from Little Italy
We had moisture leaking into a part of our basement. Chris came by and gave a estimate, and although we ran into some new challenges once the project was started, I trusted Chris as he provided advice on the best way to handle the issues. His workers did a good job and returned promptly when we asked them to complete once additional task before finishing the job. Chris and his staff were easy to deal with and I would recommend them
Foundation Waterproofing Angie from Toronto
I am extremely happy with the waterproofing work City Wide Group has provided. Job was done in a quick, very efficient manner. We would refer to others looking for a reliable waterproofing company.Thank you City Wide Group!
exterior waterproofing and window well change Diane Booth from Scarborough
We had waited 10 months for our regular guy to come-he didn't so we looked up Homestars and called City Wide.The pres- Harry Cavan came immediately, checked it out and gave us a price which was more than the prev guys said(but didnt come). We said yes and he had his guys there in 2 days and it took them 3 1/2 days- beautiful job. Those 2 guys were amazing- little guys- so strong and hardworking- dug it all out by hand. Made a new window well out of 4x4 treated wood. Parging & 2 membranes plus weeping tile etc. Good job. We are satisfied.
Waterproofing Basement and Drain Repair/Sump Pump Installation N. Nasser from East york
We recently had the City Wide Group do emergency work to repair an exterior drain that was not functioning (including installing a sump pump) and caused water seepage and flooding in our basement. They also waterproofed our basement. Harry Cavan and his team are first class professionals. They responded promptly, did an excellent job and they know exactly what they are doing. City Wide are simply the BEST. Do NOT waste your time talking to other companies. Save yourself the time and money. Go with City Wide Group.
Basement waterproofing Loic from Toronto
Highly recommended! Had to fix a leaky basement, but could afford only 70% of the total perimeter of the house. Chris was very helpful in determining the areas that had to be fixed in priority. Not only the team did the work on time, on budget and clean, but I also got more than what I wanted! At the end of the job, the team found a hole in the basement wall due to a legacy oil furnace. The hole was a likely source of water pouring in, but was beyond the perimeter in scope. At my great surprise, the team went above and beyond and fix the issue at no extra cost!
Waterproofing Steve from Toronto
The service was very professional. I felt confident right from my initial meeting with Chris. The work happen exactly as mentioned and scheduled and they actually finished a couple days early. They made sure to test everything afterwards, to make sure everthing was tied in. It has been over 1 year now and there has been no sign of moisture in my basement.
Waterproofing advice, camera inspection of drain Robyn from the Beach
Once again, Chris and his team provided us with excellent service and sound advice. Chris responded and inspected water in our basement the same day of my call and scheduled a team to install a sump pump very quickly thereafter. Upon opening an area behind a wall, the team discovered a hidden pipe so the decision was made to investigate further before proceeding. We appreciated Chris' conservative approach which saved us much disruption to our home and quite a lot of money. Ultimately, our water damage was attributed to a faulty dehumidifier and we did not need to proceed with the job. The extensive waterproofing job originally done for us by the City Wide Group has continued to keep our basement dry and we will continue to use and recommend their services as required. Our thanks go out to Chris and his professional team for their sound advice and unparalleled service.
Basement Waterproofing Claude Mathieu from Scarborough
I would recommend City Wide Group to anyone that needs waterproofing. The crew is professional and organized. Top quality material was used. They work hard, arrive as planned and keep the site cleaned. I am so ready for the rain now. Everything was explained clearly and now I am very satisfied and can sleep without worrying about the rain.
Waterproofing Leigh Solomon from Toronto
After we moved into our newly renovated home, we found out we had a HUGE leak in our basement. The leak was causing mold on the entire basement and dry walls. Our contractor hired someone to do the waterproofing during the renovation however we quickly realized we had to call a professional. We found City Wide on the internet. We called about 5 different companies and had City Wide be the only ones that showed up on time (the same day we called). Their quote was a little higher than the other quotes however it was worth every dime. City Wide employees were extremely knowledgeable. They immediately found the issue and started working within 2 days. The work was both internal and external. Workers showed up at 8am and left at 7pm. They were quiet and worked clean. In addition, they had to dig in our basement and replace drywalls. We didn’t even feel we had construction in the house. The basement is dry and we are extremely happy.
Basement Waterproofing Vicki from Richmond Hill
As a college educator I am always interested in supporting outstanding graduates who not only display expertise and skills but who uphold the tenets of good citizenship. From the first moment that I contacted CityWide and talked to Chris Cavan I knew that he was the young person I could rely on. Chris' impeccably good manners and warm personality was so refreshing. The work team that he sent out to replace weeping tiles on three sides of our house had a terrific work ethic and great professionalism. They were neat, tidy and thorough. And the icing on the cake is the life-time guarantee certificate that comes with CityWide's work. Thank you Chris and team.
Waterproofing side of home to fix water leak Josh from York University
A great experience. Steven from citywide came out and explained and quoted the.job. Reasonable pricing. The work was done within a week and the workmen were very polite and did a great and thorough job. I am very impressed so I figured I would write this review as I heard about citywide and Steven from citywide on homestars.
Wet Basement after a torrential rain Ray Matsunaga from Scarborough
Chris Cavan gave one of three quotes. His was the highest, but the most complete in assessing the problem. Price per foot of excavation was n between the other two. promised a two day job and he delivered. Very impressed with the crew he sent. Very professional, knowledgeable polite and efficient. They protected my neighbours property, cleaned up the site completely after the first day so that there would be no safety on inconvenience issues over the weekend. Completed the job on Monday and left the site very neat & clean. A number of the neighbours came around to comment on their excellent work and safe and considerate work process. Thanks Chris, Jacob and crew
Basement David Nowak from Scarborough
I called City Wide Group when I had a huge leak in my basement that was causing mold and just made the whole place smell. The nicest man, Stevan, came and waterproofed the whole place, and did an amazing job! We had it repainted, and its been like a whole new basement since!
Great help from Stephen in City Wide Group, thank you. Hanson from Thornhill
I found my basement was wet this summer(we moved in last winter). I called another company to come and estimate, they gave me $3000 quote. Then we called city wide group, Stephen came and checked the basement and outside wall very carefully, with his years experience and intuition, he kneeled down beside the hydro pipe in the wall and pull all the dirt and debris away, and found a hole three finger size, that's the place the water goes into basement. Stephen then told me how to fix it, what I should buy and where to buy it, so I can fix it by myself. After I fix it and I called Stephen again to see if he can come to have another check. He came and checked what I've done, and make sure it's good. All this wonderful help is free, Glad you came. Thanks again for you great help and excellent suggestion.
Foundation waterproofing and weeping tile install Dave Wright from Edmonton
I recently hired City Wide in May this year to waterproof the west wall of our house and also install a weeping tile system. After three estimates we weighed the options regarding price and procedures and decided to go with City Wide. The job quote included the removal and re-install of 140 square foot of pavers in between the houses which the other two companies would not include in their quote, and one was $ 6,000 more. City Wide was also able to dig down by hand and repair my wall without disrupting the neighbours side which was only three feet away! The other two quotes used machinery and would not consider doing the job unless both walls were exposed and fixed, and I would be responsible for the extra cost! Chris from City Wide was on time, very prompt with his quote, after ten minutes I knew exactly what it would cost us. The crew was very informative and diligent in their work habit. They talked to the neighbours informing them about the impending work. The stone walkway was put back as it was, cleaned, and you would never know anyone had been there. Life time transferable warranty to boot. Thank-you once again!
Basement Underpinning Atiya Dharamshi from Scarborough
I wish there was a rating option higher than 10 for this company and their team. We were overwhelmed by the pride this company has in delivering a superior quality product , their integrity and exceptional customer service. Chris was always attentive and quick to respond to our needs from the moment we requested information (before we were clients), to after the crew had finished and our project was completed. I had many questions, mainly regarding foundation safety/protection which Chris always answered honestly and intelligently and in terms I was able to understand. The team was polite, professional and extremely conscientious. The job is quite messy, but there was no mud/damage to our home or our outdoor paths. Our neighbours commented frequently on how respectful the team was with our property and our neighbors'. The finished product is Fab-U-Lous!!! I would hire this team again and again, and would recommend them to everyone. Thank you City Wide for peace of mind and money very well spent!
Basement waterproofing Derek from Toronto
Citywide did an excellent job. They dug up and waterproofed the full exterior perimeter of our basement. Their quote was on par with a few of the others we had, but none of the others included patching the strip cut out of the driveway or patio or any of the other finish work. The quote was very detailed and they followed through on all of it. Harry did the quote and follow up and was great to deal with. The crew they sent was friendly and professional. The job required a significant amount of bench footing which was done at the agreed upon price per foot. There were a few other add-ons to the job that they did at a very reasonable cost. Two small things to note. We had asked the crew foreman to make sure we saw each section prior to filling it back in. This worked fine for the first half of the job but was somehow forgotten for the second half. The other thing was they left some materials behind. True to his word Harry had someone come by to pick most of it up, but they still left some items which I ultimately disposed of myself. Neither of these things are enough to knock off a full star. An excellent job all around and we're very happy with it. I would recommend them to others.
Basement Underpinned Mary from East York
After recieving several quotes from local waterproofing companies, I decided to have my basement underpinned by City Wide Group based on their expertise in the business. My concerns were addressed in a prompt manner and the workers were professional and experienced. At the end of the job, my basement was left clean and dry and I have not had any water leakage since. The City Wide Group exceeded my expectations and I would be happy to recommend them to anyone!
Underpinning Rose from York
From beginning to end, Chris and his hard-working crew made us feel like we were getting our money's worth. Underpinning is a huge undertaking and a little nerve-wracking, but Chris was extremely clear in his explanations and made himself available by phone or email whenever we had questions or required clarification. CityWide took care of the engineers and permits for the job. Additionally, the crew were extremely hardworking and efficient. The workers had to hand dig the foundation since machines wouldn't fit through any of the openings to the basement - layers of concrete, dirt, mud and clay were all hand dug. They cleaned up the job site at the end of every day (even the neighbours commented on how respectful they were!). There were a few very minor issues that required some trades coming back to fix some things after the fact (toilet drain and minor driveway damage) and Chris took care of these things immediately and responded to my concerns in a timely manner. These are honest and good people. With underpinning, you don't want to take any chances on a company that doesn't know the ins and outs of engineering, permits and structural stability. CityWide knows what they're doing, and that's you're paying for (that and exceptional customer service and attention to detail). We've already recommended them to neighbours who are looking to do similar work on their homes.
Replacing masonry post with steel post in basement Vicki from Scarborough
To put my mind at ease, City Wide came promptly to place support posts in until they could schedule time to tear out and replace the crumbling & deteriorated masonry support post in our basement. The work was completed as quoted and the clean up was proper.
Waterproofing Anne from Forest Hill
We contacted City Wide Group when we noticed a leak in our laundry room. Chris came out to have a look the very next day. We had a very difficult waterproofing job to do, as the was very limited space between the neighbouring house. Chris's crew was very professional, and kept a clean site. Chris was very good with dealing with our neighbour, and keeping us both informed along the way. I will refer this company to all my friends and family.
window well/waterproofing repair eric guducci from Etobicoke
We had originally contacted City Wide Group to come and fix a window well at our house. They explained to us up front that the weeping tile they hook the window drain to might be plugged, and they told us the potential costs. We appreciated the honesty up front, to avoid the shock later on, but as it turns out, we were not so lucky, and we had to waterproof the rest of the wall to reach a connection for the drain. City Wide was very honest, and we had a sense of pride from estimater Steve, and Jacob and crew that completed the work.
basement waterproofing georgeta from Port Credit
City Wide Group is a very professional company. They provided with me the a fair quote, and superior service. My basement waterproofing project was not an easy one, but they certainly made it look easy. I am happy I found City Wide Group, and will not hesitate to use them on future properties. Keep up the great work!
waterproofing service alana p. from York
My husband and I were shopping around for a waterproofing company to waterproof our house. We already knew exactly what we wanted so it was fairly easy to compare quotes. Out of four quotes City Wide Group was the 2nd highest, but was still within the range. We felt confident with them because of their reputation, and they were very professional. The job was carried out on time, and completed a day ahead of schedule. Crew was careful and respectful of our property and neighbours. They completed the job, and I had to call them to arrange payment, which was nice, because we are used to contractors knocking at the door before the paint is dry, to collect payment. I feel we picked the best company for this type of work.
Underpinning and Waterproofing Jen from York
We wish we never had to do this job but sadly the gorgeous home we bought had no waterproofing and was leaking. On the first day that City Wide's crew came to work, they realized that there was a problem in our house that we didn't realize - namely, we had no footings and that the studs that were wet were actually load-bearing walls. It's a long story but if City Wide's crew were not more experienced, they would have gone ahead with the first step (cutting the wet studs) and this could have caused our house to collapse! We are sooo glad we hired a reputable company that has experience. Anyway we had our engineer check out what City Wide was saying and it was 100% true. Chris was so patient with us through this whole process as it took us a long time to decide how to proceed. Eventually when we were ready he gave us a great price, negotiated with us a bit, and we went ahead. The crew was so professional. Every night when they went the site looked as if my mother came and cleaned it. It was amazing. I have already recommended City Wide and would do so again in a heartbeat.
Waterproofing wet basement Lucy from Toronto
City Wide Group was very professional with their estimating and workmanship. I found them very pleasant and easy to deal with. The entire job was completed very smoothly and quickly.
foundation water proofing andrew m from high park
We have a house that is approx. 90 years old in the high park area. We are a semi detached house, and were experiencing a leak on the detached side of the house. Steve from City Wide Group came over to provide and estimate. We were happy they were able to remove and replace our concrete driveway without having to get multiple contractors involved. My wife and I were very pleased with the work and professionalism carried out by Steve and the crew assigned to complete the project. I wish all contractors operated in such was as city wide.
basement waterproofing Ali from East York
I wanted to use a local waterproofing contractor, so I had a few of them come by to give an estimate. City Wide was just a touch higher, but I felt comfortable with them so I hired them. I am thankful I did, because they did an excellent job, and did exactly what they promised and beyond. I will tell my friends and family about this company.
Waterproofing David from Summerhill
City Wide Group waterproofed out foundation in a very timely manner. They worked effectively and efficiently from beginning to end. There was an interlocking walk way that had to be dismantled and replaced. City Wide reinstalled it better than original. Overall a great experience, staff was very easy to deal with.
Kitchen and bsmt Reno. Amanda King from Scarborough
Amazing company! I was quoted by a few other companies but the city wide group was the best. Customer service, reliable, friendly and fair. They gave me exactly what I wanted. Very Professional, would definitely recommend!!!!
Waterproofing Tom from Welland
I had gathered a few quotes from waterproofing companies in the area. They all insisted on excavating around the house with big machines, which I really wanted to avoid. Chris from City Wide Group was the only one who was willing to meet my request and have it all hand dug, and for a fair price. The crew showed up on time and completed the job in a reasonable time frame. My grounds were kept clear of all excess soil and waste. They did a very thorough job, and I do not expect to see water in my basement again. Great job overall. A+
Cottage Waterproofing Madison from Muskoka Lake
Having used City Wide Group to waterproof and fix our wet basement in Toronto, we were very pleased with the work, so we convinced them to come to Muskoka to waterproof a portion of our cottage foundation. We were once again very satisfied with the work, and would not hesitate to call them in the event we required their services else where. Thanks again!
Foundation Waterproofing Kailey from Pickering
We had water coming into our basement through a crack in the foundation. We had a couple companies come out and they suggested an inside repair. We selected City Wide Group, as their approach was much more thorough, as it involved sealing the crack externally. We have since had a dry basement. I highly recommend this company to anyone facing the same issue.
Waterproofing Multiple Units Mike from Flemingdon Park
I have contracted City Wide Group a number of times of the years to waterproof several units in a town house community. They have always completed the jobs in a very clean and timely manner. Highly recommend!
Waterproofing Dennis Contracting from Toronto
We have used City Wide Group to waterproof multiple houses in the past. They have always been very professional and service has been unmatched. We will continue to use City Wide Group in the future for all of our waterproofing and underpinning needs!
waterproofing isaac from trinity-bellwoods
chris and the boys at city wide were fabulous. i felt comfortable from our first meeting to the completion of work .they were hard working, clean, respectful and fast. i'd recommend these guys to anyone.
Basement underpinning cameron from Toronto
Chris and his team are on time, responsible, clean up after themselves, and provide a very high quality service at a reasonable price. Five stars all around. I would highly recommend them.
foundation waterproofing Daniel from Don Mills
We hired Chris and City Wide Group to waterproof a portion of our newly renovated house. They faced several complexities with the job, such as removing out existing concrete pad, interlocking stones, a/c unit and pool pump, filter and heater. City Wide Group maintained a clean site, and were very respectful of the property. They constructed a custom pressure treated wood window well at the front of the house, and it turned out beautiful. All concrete and interlocking stone were put back better than original, and all pool appliances and A/C we re-connect. City Wide Group handled it all, we were headache free. I wish I knew some friends who have water coming in the basement so I could recommend this company. Thank-you
foundation waterproofing Dr. Jenny B. from Davisville
After having several foundation cracks and water seepage occur on one side of my house, I had contacted City Wide Group to assess my foundation. They came in with a fair quote, and a complete scope of work. I called them up on short notice to commence with work, and with a time deadline, as where the work was being done was on my neighbours property, which is a school. I wanted to ensure the work was done over their March break. Chris promised me they would be, and he and his team certainly delivered. Exception job all around!
Exterior and Interior Waterproofing Tony from Toronto
After receiving a group of estimates from a few different companies, I selected City Wide Group. I had a difficult job, with portions of the project having to be done internally, due to access restrictions on the exterior. For such a big job, the site was kept neat and tidy, and a superb clean up. I dealt with Chris, and two of his foreman. They are a bunch of great guys. I highly recommend this company!
Foundation Waterproofing from Dovercourt Diva
For beleaguered forever renovators, this is the company you want and thought you'd never find. In the best possible way, City Wide doesn't need you: to be there, to watch over them, to remind them. It was a well oiled machine. They came. They fixed. They cleaned and they left. They didn't leave a trace and left my yard looking better than they found it. The guys were diligent and polite. No slacking off. No loud yelling or music for my neighbours to hear. I wish I had more for these guys to do. For your shortlist of "best of" companies to do necessary jobs - these guys should be on it. For all single professional women - like me - these guys make it happen without stressing you out. Relatively small job they accepted to do. I didn't pay through the nose. I think I got good value for my money. I've been at this for 10 years. I'm not an easy person to please. This is my first review ever. Oh and don't doubt it: I asked the neighbours who watched them work and I checked progress and yup that meant flashlight in hand if I got home late. Solid job.
Foundation Waterproofing Honrie from Beaches
After several estimates I was very pleased that I chose City Wide Group, due to their great reputation and the fact they have won the Consumers Choice award so many times. I was so impressed with how the job was conducted, the area that was waterproofed was left better than original. My waterproofing was done in 2005. My basement has been dry since, and free of any odor. I would not hesitate to refer City Wide Group.
outdoor waterproofing Rob from Etobicoke
Last year had water come into my basement through the foundation, placed a call to City Wide. They came over and explained what they could do to prevent the leaking. We negotiated a price and within a week City Wide had their crew come over. Within 3 days the crew had completed the job. I was happy with their work I would recommend City Wide to anyone
Waterproofing Plinio from Mirvish Village
I hired City Wide Group to waterproof my foundation and since then my basement is totally dry. Their pricing was completive with other quotes. I felt comfortable hiring them, as they were very professional explaining and delivering. They took care of removing a few large trees around my property, and were very clean throughout the whole project. My basement has been bone dry ever since. If I were to summarize their performance and workmanship in one would it would be "amazing".
Waterproofing & Interlocking Stone Morad P. from Scarborough
The City Wide Group initially came out to our residence to waterproof the back of house, as we were having a fair amount of water coming into our basement. After having them complete our waterproofing, we were happy with their work, and had their team remove an old area of cracked concrete patio and had them put in a new interlocking stone patio. Both jobs were done on time and on budget. I will recommend to my family, friends and co-workers.
Foundation Waterproofing Mrs. Low from Guildwood
City Wide Group did our waterproofing at our house. The team was great, and very clean. They started the job when they said they would, and finished the job when we were told. Would recommend this company for all of your waterproofing needs.
Waterproofing Kevin Hooey from Scarborough
Had a very positive experience in hiring Harry to waterproof the entire perimeter of my home. The boys were very professional in terms of completing each step to perfection and restoring all disturbed areas. All shrubs were carefully dug up and replanted, a concrete walkway that had to be busted up was replaced better than the original and the portion of the driveway that had to be taken up was laid smoother than the part of the driveway that hadn't been disturbed. The property looks cleaner AND the basement is finally dry.
Basement waterproofed Teresa Nice from East York
City Wide Group waterproofed my basement last summer. The whole team were very professional, and very efficient. The job was done within the time line given and the best part is 8 months later my basement is dry. Not only do I have a dry basement but peace of mind every time it rains. Thanks guys!
Underpinning, Waterproofing of Basement Ingrid from the Beach
Our basement started off at 6 ft 2 inches with bad drains and damp spots. Chris oversaw our project and was always professional, helpful, knowledgeable, and courteous. His crew, led by Jakob, did an absolutely exceptional job of underpinning the entire basement, digging out a crawl space, replacing all beams and support posts, waterproofing, and replacing the drains. Our new height is now a beautiful 8 ft 2 inches and worth every penny (and believe me, it cost us a few :) ). The crew was skilled, hard-working, conscientious, extremely tidy, and very courteous toward us and our neighbours. They were a real pleasure to have in our home. We recommend City Wide without hesitation. If you are looking for quality work, don't hesitate to give Chris a call.
Basement Waterproofing Scott from Scarborough
A few weeks ago I came down to my basement to notice a puddle of water. I was searching for waterproofing companies, and selected City Wide Group because of their professional approach and presence. Overall it was a very positive experience. I would use them again if I had to (fingers crossed).
Waterproofing of foundation Julie from North York
I selected City Wide Group to waterproof a foundation of an investment property of mine. They commenced the job on time, as promised. I am very happy with the Job, Chris the estimator was great, and Frank the foreman was very informative. When the job was completed, it looked like my property was never even touched. I will definitely recommend City Wide Group. My basement is now dry and doesn’t smell musty anymore.
Exterior and Interior Waterproofing John from Toronto
I hired City Wide Group to waterproof our foundation. The majority of the work was done from the exterior of the home, with a portion of the work being done internally, due to restraints on the exterior. I am very happy with the completed work, the staff was very hard working and very neat and tidy. The work was completed about 6 months ago and my basement has been dry since.
Water proofing outside wall and replace weeping tiles Kris from Scarborough
Started the job when they said they would. * Came every day unless weather did not permit it. * Workers kept us informed of the progress and would phone if they couldn't come over (it was always because of the weather). * The workers were professional, hardworking, reliable and a pleasure to deal with, they were always accommodating answering our questions and concerns. * We were VERY PLEASED that site was left clean, it looked as if no one was ever there. * The contract was simple and short - no hidden surprises. * I felt no stress throughout this entire experience because I was dealing with honest, experienced, and dependable people. * Lifetime Transferable Warranty - which to me means that they totally believe in their work and the products that they use. * Chris (Our Sales Representative) was very knowledgeable, made suggestions that we appreciated and ALWAYS returned our calls, usually within half an hour or less. * I even saved 5% with a coupon I printed from their website if used by March 11, 2012. * This was a GOOD experience! We've had bad experiences with contractors in the past and it was refreshing to have this company show me that there are still good people out there that do an exceptional job, take pride in their work and CARE! I would highly recommend CITY WIDE GROUP INC. without a doubt. Check out their website: https://www.citywidegroup.com to see what other services they offer. I am one VERY HAPPY customer.
Leaky Basement Waterproofed Grez from North York eg Vichod
We had one wall along the driveway that was leaking. We chose to go with City Wide Group because of their reputation. They removed our old asphalt driveway, waterproofed the wall as per their estimate, and relayed the asphalt. My wife and I would never suspect that there was such a large excavation done. Very clean and professional. I wish all contractors operated like these guys!
Basement Waterproofing Tom Wong from North York
I have recently hired City Wide to provide waterproofing service to my North York home. My decision to hire Harry and his crew is based on a comprehensive review of reputable waterproofing companies and ratings from consumer agencies such as Consumers Choice Award and Homestars. After a thorough examination of the completed work, I understand why City Wide was the recipient of Consumers Choice Award year after year. The job was really well done with attention to details. For example, the area was carefully regraded to ensure proper drainage, shrubs were trimmed and replanted, gates were reinstalled and carefully realigned to ensure proper operations, and the entire area was thoroughly cleaned up with no debris left behind. Harry and his crew have also installed additional waterproofing coverage to ensure the leakage problem is adequately addressed and installed a new window well to safegauard against water leakage through the window. All these additional jobs were done without extra cost to the customer. Their desire to do the job properly and doing it right the first time demonstrate that they truly have the customers' best interest in mind. Thanks Harry.
Waterproofing E. Murphy
City Wide completed an extensive waterproofing project on my house. The team worked tirelessly for 9 days, arriving everyday att 7:30 am and working til after 5pm. There was a lot of landscaping/interlock which had to be removed and replaced which was done to perfection. The work team also did a couple of repairs which were not in the contract. They went over and above the call of duty to make sure that everything was satisfactory. Well done! and Thank you.
Waterproofing the house George from North York
Just wish to give my experience with City Wide Group Dealing with Chris was very positive and professional. The cost of the project was reasonable given the quotes from other highly recommended companies. The work by Joseph and his crew was excellent. The crew was always polite and did a fantastic job. The job was done within the time and the job site was left very clean. We highly recommend dealing with Chris and City Wide Group
Waterproofing Foundation SJC from Richmond Hill
City Wide Group exceeds expectations on all fronts. Professional from the moment you call to the moment they complete the job. Pricing rationale is well explained, a thorough and accurate quotation is provided and a hard working, responsible crew executes the job. In and out on time and right on quote. The worksite looked cleaner when they left then when they arrived. Will have no hesitation whatsoever in having City Wide Group do more work on our home when needed.
Wet basement repaired Vicky from Etobicoke
I hired CityWide Group amongst the waterproofing companies in Toronto because of their experience and professionalism. These traits were carried through from beginning to end. I will use again if I ever need to, and will refer them to friends and family. Thank you for a great job.
Basement Waterproofing Tamara from Toronto
Yesterday City Wide Group completed work to waterproof the basement of our 80 year old home. From our first contact with Harry, to the work crew being onsite, through to seeing the final product - we have been impressed. Harry responded quickly to our request for an onsite assessment and quote, spoke to us in plain language, helped us made an informed decision and made sure the work was done right and within the agreed upon timeframe. For anyone reading this review - know that I have never taken the time to actually provide public feedback in this manner. Our experience with City Wide was exceptional - it truly met our high expectations.
Waterproofing a 43 foot foundation wall to a depth of 8.5 feet and removed a concrete patio Eric from North York
On September 9, 2011 we completed our waterproofing project. We would highly recommend this company. They listened to our concerns, they worked quickly and efficiently and they were respectful towards us and our property. We felt that they did a super job and so we are providing this feedback. Chris, along with Jacob and his crew made this a positive experience for us and we have no reservation in highly recommending this company.
Water proofing basement, interlocking outside graham from Toronto
We had Harry and his crew do some water proofing on our basement and a bunch of interlocking outside. Great quality work and customer service. Hope we don't need them again, but would not hesitate to use them if we did.
repairing leaking basement (two sides of house) susan nolan from Scarborough
I had another company working in our basement to fix the leaks,they were injecting a solution into the leaks saying this would stop leaking and I did not have to have the basement dug out from around our home. The injection did not work as they said. In the end I called City Wide Group and Im so thankful I did The men working were so kind and professional, as was the owner Harry Cavan, We are so happy with the work done, I would recommend them 100 percent. Thanks to you all for such a great job.Susan Nolan.
Foundation waterproofing John Di Fruscia from Toronto
All previous feedback was homestars was right on!! Chris and his crew did a fantastic job. I am very pleased with the quality of work and clean-up performed by his crew. These guys will leave your place cleaner than when they get there. I I had 130 year old home foundation waterproofed. While we ran into some unexpected work, Chris worked with me to make sure that my concerns were all addressed. His crew even did additional work that was not in scope (filled a trench that I previously dug) It is very important to let Chris know right away when you have any concerns as he will do fantastic job managing your expectations.
Basement Waterproofing Don from Etobicoke
Excellent job. The crew that worked at my house was great. They did an excellent job of cleaning after a dirty job. PS Chris the sales rep promised me the best boys on his team, and he came through as promised. Thanks!
Foundation Waterproofing Charlie from Bridlewood
Over the last couple of months we have discovered foundation leaks in two different areas of our house which is about 50 years old. The first time we picked City Wide Group out of the internet. Harry arrived promptly to give us a quote. His crew arrived when promised and did a very thorough job ... on time and on cost. When they were finished they cleaned up and the site looked like nothing had happened there. Harry waited a week before coming back tho collect his payment ... in case there were any issues. When we discovered a second leak on the other side of the house we called CWG again. Chris (Harry's son) came by to quote ... and we had the same excellent experience all over again. They deliver on time and on cost ... and their crews are friendly, hard working and thorough.
Waterproof stone foundation of 90 year old house Edward from Toronto
CWG did an excellent job to waterproof our 90+ year old house with a stone foundation. The crew was extremely diligent, friendly, and they cleaned up the site at the end of each day and left it the same as before when the job was done. Harry personally came to the site several times during the project and for the final inspection. Frank, the crew leader, was great at directing his team which worked so efficiently and effectively that I was amazed at how organized and disciplined they were without tripping over each other. Harry was very reachable and answered all of my telephone calls and questions. Our neighbour had a concern about the work being done at our house and Harry quickly came over to meet with them and explain how the job was being performed. Frank and his Polish crew was fantastic and by the end of the project, I was speaking a bit of Polish that I learned from them! THANK-YOU Harry, Frank and his team for protecting our 90 year old foundation which I am certain will last for at least another 90 years!
waterproofing basement Ciprian from Ajax
We have a crack in the foundation wall which leaks whenever there is a heavy rain. My concern with the waterproofing job was that the work on the side of the house meant taking out the interlock pavement and stairs, taking apart my flower bed and putting it back again after work is done. Chris and I discussed the options and set up the date for the work. He estimated the work would be done in three days. The crew actually finished the work in two days, Chris sent out additional crew members to ensure they finish the work as promised, by Saturday. I specifically asked for this so I can be at home to keep an eye on the site. Jacob, the crew leader explained to me all the steps and called me out to see the progress. I was very happy with the work, profesional, clean and they have done all I asked for. After less than 36 hours, my basement wall was sealed (22 ft long), weeping tile replaced, interlock pavement and flower bed in place, the site was cleaned up and does not even show that we dug the whole thing up 3 ft below the surface. Highly recommend these guys!
Basement Waterproof on two sides of home and add sub pump Richard from NORTH YORK
Great to do business with. Im in contracting so I watch out. They did everything that I asked for. Result no more flooding basement after all the spring rains Thanks For The Great Job.
Basement foundation waterproofing Janet from Toronto
Chris at CityWide Group, Inc. was helpful and professional from the first phone call about our basement leak. He answered all questions clearly, quickly returned calls and emails, and was punctual with scheduling. His crews were efficient, quick and very neat, and they dealt well with neighbours. CityWide's quote was in the range of quotes received, and they have proved to be worth every penny. I selected them out of 10 quotes, and highly recommend them. Chris was very good to work with and he clearly knows his job well. Also, we made some changes and adjustments along the way, and Chris was always helpful, informative and accommodating. Thanks, Chris!
leaky basement waterproofing FLOR FIRMANTES from Scarborough
we we're very satisfied with the job done by citywide group. we definitely recommend citywide to all our friends and colleagues. the price is very satisfactory for the efficiency of job they did, the workers were very accommodating to our suggestions. the big bosses were always present on the jobsite and made sure the job was well done. thanks CITYWIDE, you took away our worries, gave us peace of mind for a no more leaking basement...all the time. oh we, definitely will not need your warranty, we know you did the right job the first time!!!!
Wet basement fix Jill from Ajax
I purchases a 'newer' house in Ajax approx. 3 months ago. Since we purchased the house, we knew there was a leaking foundation crack that had to be dealt with. We had City Wide come out to give us an estimate before we moved in. We waited a while to have the leak fixed, and just recently had them out to do the repair. I am happy I went with City Wide, as they met, and went beyond my expectations. They were within the range of quotes I received, but felt most comfortable with them.
waterproofing Sarah O from North York
City Wide Group was hired by my husband and I to waterproof a portion of our foundation. I found the company to be very professional and courteous about caring for our property. Very neat and tidy. Top notch service!
My basement was leaking vashti marwah from Scarborough
My basement was leaking and City Wide Group was contacted to fix the leak. They are very professional and very understanding and I am quite please with their workmanship. I will like to recommend them to any one out there who is looking for a contractor to fix their leaking foundation. A very happy and satisfied client.
Foundation wall replacement Dan Hughes from Burlington
City Wide Group was professional from start to finish during this project. We are very happy with the level of service and the work done. The work crews were extremely tidy during the 3 week job and the area was cleaned up and left in very good shape upon completion. I would have no hesitation recommending or using City Wide for any future work we require. 10++
Underpinning Mark from Toronto
City Wide came in on time and on budget. They are quick to respond to any concerns and extremely upfront and honest. They're price was somewhere in the middle of all the quotes we received, but i'd sooner spend a little bit more and know all will be taken care of. I'm sure the other guys would have surprised me with additional costs. Don't cheap out when it comes to your foundations! The customer service and quality of work was extremely professional. We actually had neighbours thanking us for hiring such a pro crew who respected their properties during the 6 week project. Definitely recommend.
Underpinning Amy from Toronto
With opening a new restaurant in an old building, we needed to lower the basement in order to have more capacity and public washrooms. City Wide Group was TOP NOTCH in terms of their expertise, service and explaining throughout the process. Their work is impeccable and they stand by any issues that may occur throughout and after the job is complete. Highly recommend!
Waterproofing Robyn from the Beach
City Wide Group did an exceptional job of our waterproofing project. After having water leak into our basement during heavy rains, we received several estimates and chose City Wide to complete the work based on their thorough approach. The job started in a very timely manner after we received the quote and was also completed sooner than we expected. Having witnessed the quality of the workmanship and attention to detail over the course of the job, we can absolutely testify to the fact that the work was done well and all problems were rectified. Waterproofing the perimeter of a home requires a considerable amount of disruption to the outside landscaping elements close to the house and City Wide group left the work site in impeccable condition throughout the course of the job. In the end, everything was put back together to look the same, if not better, than it had originally. Since completion of the project, we have had record rainfall this Spring but we have not experienced any further issues with water in our basement. We are confident that our water problems have been rectified and City Wide's lifetime fully transferable warranty only adds to our level of confidence. Dealing with Chris and his team was a very pleasant experience from start to finish and they impressed us with their professionalism and expertise. We would not hesitate to recommend their services to any one in need of an expert waterproofing job.
Waterproof Basement John from Toronto
After recent rains, we had a wet corner of our basement. Steve came promptly and was very helpful assessing the problem and explaining what needed to be done. Very professional in his dealings. Once we agreed to use City Wide, Steve and the crew took out the damaged carpets, cut out mouldy drywall and cleaned up right away. The next couple of days were spent hand digging around the back and sides of the house down to the weeping tiles and waterproofing from the outside. They went the extra yard to make a french drain 10 feet away from the house to take the downspout well away from the house. The worksite was kept clean at all times. The only issue was they used an old plastic pipe I had to take the water out to the french drain. When I expressed my concerns, Steve and the crew came back and replaced it with a proper 4"PVC pipe. The area was reseeded and grass is starting to grow back. Steve says they will come back to check the worksite in a few months. While making the repairs, we asked Steve to do a little work in the basement removing some cabinets and drywalling. The work was done well and his guys were great about moving some heavy items around the house while they were here. Overall, very good service.
Weeping tile excavation John from East York
Their work seems competent, but customer service was poor. They were slow providing quotes, they failed to do work they verbally agreed to (not on the contract), and they lost a house key I gave them to use while the work was underway. Considering their quote was higher than most, I feel I got poor service for the money spent. Next time I will likely look elsewhere.
waterproofing City wide group the best in the business! Nicole from Scarborough
Chris was very professional and honest,his team of four did a great job!very clean very organized.they were done on time even though I asked for an extra 15 feet at the last minute they were up for the task,thanks guys now on to the basement renovations!.......Nicole.
Basement Inspection & Waterproofing Quote Honest & Informative Monique from Toronto
We contacted City Wide group based on the Homestars reviews. Chris came to inspect our basement while we had the carpet pulled up and he was honest that our basement showed no reason for waterproofing. We were very impressed by his honesty. It's great to know that people are looking out for other people and helping them save money where they can. Honest, friendly and informative.
Waterproofing Chris and his crew were absolute pros. Alim from East York
The City Wide Team performed the waterproofing project exactly as advertised. The crew was and thorough and no corners were cut. Neighbouring properties were respected and the site was restored to a pre-project state. I would not hesitate to recommend The City Wide Group to friends, family and other aquaitances.
Basement waterproofing Perfect from start to finish Julie from North York
We had some water seeping into our basement during a snow melt. Harry from City Wide came over and gave us an estimate to correct the issue. My husband and I felt confident with him and his company, so we had them come in the following week. Joe and his crew showed up on time, and did a very clean job in the cold weather. They put back our interlocking stones, and left our property just as it was prior to starting. Overall I give them a 10/10 and do not have a single complaint.
City Wide Group was impressive Dom from Etobicoke
Underpinning City Wide Group was hired to lower and underpin my basement and exceeded my expectations in terms of service and quality of their work. Strongly recommend them to any homeowner who needs to lower their basement.
Chris and workers did exactly as promised Alan CHippindale from Toronto
Foundation repair The estimate, project, completion on time and 20 yr warranty was what we were looking for. Chris was very professional and responsive. The work was good. They also repaired all the shrubs and areas they needed to tear up to do the work.
Chris at City Wide Group was amazing! Adrian from Riverdale
Back deck, foundation, siding, waterproofing We have used City Wide for several jobs in the last few years for both inside and outside home repairs and renovations. Chris and his team are incredibly customer-focused and efficient; plus their prices are comparable as we got competitive estimates on our last project. I would definitely recommend this company to my best friend and family members. Even Chris' mother was helpfully friendly in the office. Ask Chris for my phone number, and I can give you more details over the phone, if you like.
Wet Basement is now Dry! Alex Delzato from East York
Wet Basement Fix I had my house waterproofed by City Wide Group. We had several quotes, not being the highest or cheapest. We decided to hire City Wide because of their professionalism. We feel we made the right choice, as they did a beautiful job.
City Wide Group was professional at the service they provide Mike Raza from North York
Waterproofing This is the first time I have hired City Wide Group. Their rates were competitive and I decided to go with them due to their history and other reviews I had read and boy was it worth it. They were professional, timely and made sure to clean up after the job was done. All questions were answered and they ensured I was kept up to date with the progress. 10/10!
CityWide continues to impress Richard from North York
Foundation Waterproofing This is the third time I have hired City Wide Group to waterproof on of my properties. I have never been let down by them, nor could I say anything to critisize them. I firt used them in 2006 on two properties in scarborough. They did a tidy job, and the basements have remained dry. I put my trust is in this company and will continu to use them, if I require their skills.
CityWide did it right! Kim from Danforth
Waterproofing Basement We had hired a contractor to waterproof our basement 5 years ago. We still had leaks after, and the contractor refused to fix it.
We decided to look elsewhere. We were impressed with CityWide Group. They did an excellent job and we have not noticed any water in the basement since. Thank you City Wide!
Chris & gang were GREAT!! Paul C from Etobicoke
Internal Waterproofing We recently hired The City Wide Group for interior waterproofing of most of our basement. Their quote was competitive with others, but they seemed to explain things better. Chris explained exactly what they were going to do so we could understand. Jacob, Mark, Andrew, Wesley and Calvin started right when expected and worked very hard all day on one of the hottest, most humid days this summer. They were courteous, friendly and answered all our questions throughout the process. They also cleaned up everything when they were finished. They didn’t even mind me taking pictures periodically for our references. They also returned a few days later to spray the walls with an anti-fungal, anti-bacterial cleanser to ensure no future problems with any mold or effervescence. Very thorough!!
We highly recommend this company for their waterproofing and we have also hired them to rebuild our basement back to a liveable state after the waterproofing.
City Wide is just the best-bar none. Peter from North York
Water proofing Waterproofing is open heart surgery for the house. For something serious as this, one has to do their due diligence. Let's face it, I did not know anything about waterproofing but I am good at reading people and I liked the fact it was a family business, who take pride in their work. Dean, Chris and their cousins were just absolutely great. They were clean, courteous, on time and very competitive. What more can you ask for? Don't take my word for it, interview them for yourself. If they can please a picky, detailed SOB like me, others will not have any problem with them. Good luck!
Chris and His Crew were Professional and Thorough Lou from Toronto
waterproofing We interviewed a lot of other waterproofing contractors (eight, actually) before meeting with Chris. He explained the process they employed and was frank regarding our options. He was professional in disclosing all of the work that was to be done and prompt in notifying us as to when his crew would be available. His price was competitive with other quotes we received, and we felt that the amount asked was in keeping with the work to be performed. We gained the impression that City Wide would be responsive and would honor its time lines.
City Wide's crew was professional, courteous, and neat. They arrived on time, explained the work as it progressed and worked quickly to complete the job. Their thoroughness extended to re-seeding the grass along the patch of lawn along the front of the house and bagging and hauling away excess earth. They also managed to work around our brand new retaining wall without needing to dismantle or cut into it (steps that other waterproofing contractors insisted would be unavoidable).
Great work, City Wide! Thanks for taking the headache out of waterproofing!
Lynn was great Cherron Hayes from Richmond Hill
Waterproofing Basement My neighbour had CityWide do his basement waterproofing, my nephew needed it done and I called Citywide, Harry was more than prompt and examined everything and gave me a written quote, my nephew had it done and was very happy. I then needed the same job done and called Lynn, who is the best person to deal with in a company at the front that I have ever dealt with. we did have some problems and as many times as I called I was certainly made to feel that my problem was important and that both Lynn and Harry were doing everything to fix it. The job was done exceptionally well and thanks to Walter who certainly takes his work and job seriously. Thank you everyone SR Richmond Hill
Peace of Mind Grace from Toronto
Waterproofing I recently contacted Harry for advice to deal with another waterproofing contractor we had engaged whose work quickly became a source of enormous stress & concern for us. Harry & his son Chris were very generous with their time, offering immensely practical & detailed advice on how to mitigate the damage that was being done by this work which had already started & could not be fully stopped without resulting in nasty litigation. Life lesson learned from this experience: it pays to spend the extra bit of money front end to get peace of mind on work as significant as waterproofing. City-Wide offers that peace of mind. Our next waterproofing job will definitely be with them.
Couldn't ask for better! Sherry from East York
Waterproofing Basement This company is really amazing! Right from my initial phone call to receiving my warranty certificate, everything was executed to a "T"!
The secretary was very nice and took down my information. Chris called me when she said he would. Chris arrived on time for our initial meeting, he definitely knows the business inside and out, I was quite impressed. After receiving a couple more quotes, CityWide was right in the middle as far as pricing goes. I decided to go with them based on their reputation in the business and more thorough process of foundation waterproofing.
The crew arrived to conduct the work on the date (and time) Chris had told me. Right from the begging of the job, the crew took time and care in preparing for the manual excavation. I could tell they take a great deal of pride in their work. The did an excellent clean up and I couldn't be happier!
Thank-you CityWide, you are truly a great "group" of people!
Solid Guys Ralph from Toronto
Basement Waterproofing It's good to see a company that exudes a sense of hard work and honesty. Communication at times was in need of improvement, however these fellas did a good overall job waterproofing the side of my house and installing a sump pump. They kept the place clean, were punctual and took their jobs seriously.
CityWide to the Rescue Emily Steves from East York
Water leak stopped! I called CityWide Group about a week ago after the big storm. they came within 24 hours of my call and addressed the situation right away! They came back a couple days later to excatae around 2 sides of my house and install new weeping tiles & membranes.
Very clean and tidy. They were very helpful and nice to deal with.
Would tell my friends and family to use them! Thanks!
CityWide saved me! Grant from Hamilton
Waterproofing Wet Basement I own a 90+ year old home in Hamilton that is currently used as and income property. My tenant was getting water leaking into the basement and was going to move out. Thanks to Chris & CityWide Group, they were able to come within a week to stop the leak and my tenant stayed. I would use them again if I were in need of their services and would refer them to friends and family.
CityWide was perfect! Brian from Midtown
Wet Basement repair in Midtown I agree with so many of the reviews on this site and now truly see why everyone’s been so happy with this company. They really did a perfect job from start to end. There is nothing I can say that I would have had them do differently. Brilliant!
City Wide Exceeded Our Expectations BE from Ave/Lawrence
Waterproofing When reading the recommendations on websites its hard to know how much is truth and how much is fiction. City Wide has received great reviews, and we now know why. Not only do they do excellent work (they repaired two leaks that had been giving us problems for years) but also their prices are fair and they are a pleasure to deal with. We highly recommend City Wide.
Exceptional Customer Service and Results Patricia M. from Toronto
Weeping Tile Replacement I used the City Wide Group to resolve basement water issues that I had with a house that I purchased a year ago. The house is 60 years old and had an outdated weeping tile system. I was able to meet with Harry, who outlined all steps involved, and estimate for the time that they work would take and the cost. They were able to start 1 week later. After the first day that the work was started, I arrived home to witness a very clean, and minimally disrupted area where the work was being done that included tarped areas. The work was completed within 2 and 1/2 days, and when done, I was impressed with the fact that I hardly could tell that a major excavation had been completed around my house. They even hosed down any dirt in the front area and driveway. There was minimal disruption to the neighbour’s property since the space in between the 2 houses did not leave a lot of room to work and they were able to preserve the neighbours trees. I was happy with the work that was done, the professionalism and hard work of all their workers, and the ease of the whole process. I would recommend this company to anyone that needs this type of work completed.
City Wide Group is the best of the best Evangeline Fernadnez - Barrister & Solicitor
Waterproofing I recently hired City Wide Group to do waterproofing in my basement. They were super fast and professional. They did extra work beyond the scope of our contract with no extra cost to me. Their service was superior and the work was beyond my expectation. Most importantly, this company has a "moral conscience"; their employees stay with them for 30 years, which tells me City Wide treat, their employees well. I recommended them to my friends. They are the best of the best. Cris (owner) please accept my sincerest thanks and gratitude for a job well done.
Evangeline P. [last name removed--Ed]
Barrister & Solicitor
Absolutely the right choice! James from Midtown Toronto
Underpinning the house for a habitable basement. Best decision made. This is a huge undertaking. Underpinning is a type of job not to be given to anyone. Choose very carefully! City Wide was prompt, gave a timely quote, started when promised, presented costs for additional work I requested during the job. There were no surprises in the end. The crew that worked with us treated our family and home with utmost respect, got the job done right and well beyond expectations. Issues come up during a job of this magnitude, City Wide are great problem solvers, they are all gentlemen and I would recommend them to you. City Wide is as professional as they come. They have the proper underpinning insurance and carry all the proper credentials. Pricing is a tad more but you get what you pay for. I also requested additional work outside of the contract along the way. Radiant floor heating, furnace installation and some needed plumbing. Well tackled. Our family thought moving was our only option for more space, we did not want to build an addition because we love our garden. MLS Listing fees and percentages coupled with the land transfer tax would add up to more than this job cost. It made sense to have this project completed. Well worth the investment! Thanks Chris and Harry and all the gents on the crew. If you think I am gushing... I am... I just know too many people with absolute horror stories of underpinning gone wrong. Good luck!
ps. great warranty too!
City Wide Group was perfect! Simon from Pickering
Waterproofing basement CityWide Group waterproofed my leaking foundation this past month. Chris gave me a fair quote and had one of the crews start work that same week. The crew was very polite, and most important to me they kept things very clean. We have had a few good rainstorms since and the basement is bone dry! I will happily recommend this company experiencing a wet basement like mine.
City Wide is excellent and highly qualified Hernan from South Cabbagetown
Underpinning and waterproofing As a CEA (Certified Energy Auditor) and Home Inspector I had the possibility to see a work done by this company in the basement of a client.
I was very well impressed and I made the decision to hire them to make the underpinning of my basement.
The job just has been finished and honestly that has been amazing!!
Harry and Chris are very professional and the work team they have is very qualified to do these kinds of jobs.
I will recommend City Wide to my clients in the future. I think they are the right people for these difficult jobs.
Hernan Camano, B.Arch, RHI, CEA
City Wide does great work Rob and Fanyi from Swansea
Underpinning Basement Harry and Chris lined up everything very well for our basement underpinning. Helped us find good subs for other work, and were overall very easy to deal with.
The crew worked tirelessly and the job was completed on time.
Will recommend, and will use them in my own business when I can.
North York Location
Problem Solved! Highly Recommended! Charles from Downtown
Waterproofing Foundation CityWide undertook at a contract my residence. They waterproofed 3 sides of my home, which I am totally happy with. They completed this job to my total satisfaction within 5 working days. My property was left very clean and tidy considering the undertaking. I would recommend this company to anyone looking to have a job like this executed effectively and efficiently.
Harry and his guys were great Scott from Davisville Village
Basement lowering I am a General Contractor myself, so am quite critical of others in the industry. Prior to engaging City Wide I interviewed 2 other small residential contractors. Both provided quotes that were completely unreasonable, and totally unnegotiable. Then I met Harry. He knows his stuff, he is quick, efficient, client-satisfaction centric, and his crew is exceptionally respectful of the fact that they are working in a house that people are living in. The job was cleaned every day, and the site was very safe.
Through the process there were a couple of changes. Harry and I negotiated completely reasonable and amicable terms on the changes and the job was completed in record time. Start to finish - 9 days.
Harry is a contractor's contractor and I would recommend his company to anyone. Don't take the chance on the guy with no insurance and a promise of doing the work for 10K. You will be sorely disappointed.....not to mention, your house may fall down.
Great job Happy campers
Waterproof basement City wide was a very competitive quote amongst all of the businesses we contacted, and the job was done efficiently and with great speed.
The clean up was also excellent and the crew was friendly and normal.
Communication issues were a little bit wonky, but after several efforts we got things done. Recommended for waterproofing.
CityWide was excellent! Jasmine from Leaside
Waterproofing Basement CityWide has just completed waterproofing job. In the past I have had a number of contractors do similar work for me on similar homes. None can compare to the timely and professionalism of work completed around my entire home. My property looks better then when they started. I would strongly recommend this company to anyone who has an interest in taking on future waterproofing jobs.
CityWide Group got the job done! Tom W from North York
Waterproofing Wet Basement I had originally from my sister, who hired them to lower her basement. I decided to contact them to estimate my waterproofing problem. They showed up on time, and presented me with a reasonable quote so I gave them the go ahead.
They were booking approx. 2 weeks out, and showed up on the date outlined in the contract and commenced work the same morning. I cannot say one single bad thing about the company or the work they had completed. They tarped over everything, kept me informed as to what they were doing, and stored their tools neatly every night. At the end of the job they did an excellent clean up and I have not had any water in my basement since.
City Wide Group was fabulous! Jag from Bloor West Village
Waterproofing: external and internal they were professional, responsible, trustworthy and reasonable. They got the job done very fast with their crew and were very competent. Top-grade materials were used and no corners were cut. Excellent job with clean up and restoration. They were fabulous overall and I am thrilled to have found them!
Excellent Work Joanna and John from East York
Basement waterproofing and new chimney Our 80+ yr old house had water coming in through the basement and a chimney that was about to collapse. Harry and Chris from City Wide Group came by and explained what needed to be done. We had such confidence in them we didn't even bother with another estimate! The workers were polite, professional, tidy and tireless. They were on schedule and done in no time at all. The results are excellent. We definitely will recommend them and will be calling City Wide for our next renovation job! Thanks guys!
Cleanest dirty job I've ever seen! Patrick from Rosedale
Foundation waterproofing I was experiencing a very leaky basement in my 80 year old home. Chris from CityWide Group arranged to come over and assess the situation. He was very helpful in explaining what may be causing the leak and what action was necessary to correct it. The estimate was within range of a couple other quotes I had gathered, so I have him the green light to start.
The crew arrived a week later, on time, as promised. Let me tell you, I have NEVER seen men work so hard and restless like the crew they had sent over. They were so clean, that they would tarp over everything at the end of each day and neatly store their tools in the back yard. Once the job was complete, my interlocking driveway looked better then before they had started. My basement has not leaked since and it has been over a month since completion.
Thank-you CityWide for your services, I will gladly recommend you to all my friends and family.