2017 Consumer Choice Award Winner

2017 Consumer Choice Award Reception

When homeowners are looking for contractors to work on their most valuable possession – their home, they want to be sure they are selecting a reputable company. They might talk to other homeowners, their friends and neighbours to see who they chose to do work. Savvy homeowners also look at media reports and in Toronto, the gold star comes from the Toronto Consumer Choice Award.

The Consumer Choice Award conduct independent market research based on surveys with customers in a variety of service categories. The sole purpose is to give consumers the confidence that they are working with reputable companies who deliver on their promises. Established in 1987, the Consumer Choice Award has developed a methodology that collects information from market survey companies such as Gallop, Survey Sampling International, and Dunn and Bradstreet. They analyze those surveys, industry directories, online databases and nominations, and industry records.

This type of deep analysis ensures you that they are selecting the type of companies worthy of your consideration as a consumer. Companies that receive poor customer service and satisfaction ratings are eliminated from their selection process. You can be confident that if a company has received a seal of approval from the Consumer Choice Award, it is based on a thorough selection process. This is an award – not something that can be purchased. It is earned through a consistent high level of consumer satisfaction with service.

The City Wide Group offers a variety of important services based on protecting your property and increasing its value. The foundation of your home provides the basis of your family’s shelter. You need to ensure it does not get damaged by allowing water to weaken the flooring or walls, damage your finishings or belongings. The City Wide Group has provided waterproofing protection to Toronto area homeowners for the past 55 years. They know it is important to do the job right the first time and to guarantee the quality of that work.

Keeping water out of your basement through installing preventative waterproofing measures, repairs to masonry, drain systems, plumbing, window wells or weeping tiles are part of the full range of services to keep your foundation dry and strong. If you are looking to expand the living space of your home, the City Wide Group can provide underpinning to expand the basement area of your home.

2017 Consumer Choice Award

The City Wide Group has been selected by the Toronto Consumer Choice Awards to receive its Top Service Providers seal of excellence for the 21st consecutive year. The customers who used City Wide Group to work on their home’s foundation provided consistently positive reviews for satisfaction with the work done on their home and the customer service provided.

Not only does the City Wide Group take pride in their work they provide a lifetime transferable warranty that confirms their confidence that the work they have done will serve you and future owners of your home well. They are a family owned business that knows the importance of protecting their customers’ homes like their own. Their employees are bonded, their company has liability insurance and there are licensed. You will receive a written contract before they start working on your home.

The City Wide Group is proud to have received the Consumer Choice Award based on the confidence and comments of its customers, the result of providing solid service in the Waterproofing and Foundation Repair category.

If you want to read some of our satisfied customer comments go to www.homestars.com where we received a 9.7/10 average rating.